AT&T Fiber Installation

AT&T’s Fiber upgrade for Laurel & Magnolia is complete and installation appointments are available.

*AT&T Fiber is one of many internet options. You are welcome to keep your current internet provider.

Residents are able to order AT&T Fiber Internet speeds up to 1000mbps which means reliably faster downloads and less buffering.  

*Pricing may vary for bundling services and for current AT&T customers..

We’re pleased to offer this enhanced amenity to Laurel & Magnolia residents. The HOA is NOT involved in assisting with account activation. Please do NOT contact RealManage or the Board regarding AT&T.

To schedule service, visit att.com

For a smooth appointment, consider taking the following steps to prepare:

  • clear the area in front of the tech panel in the primary bedroom closet

  • clear the area in front of the coax outlet in the living room

  • download the myAT&T app and SmartHome Manager app and set up your account

MyAT&T app for account management & payments

Apple: https://apps.apple.com/us/app/myat-t/id309172177

Google: https://play.google.com/store/apps/details?id=com.att.myWireless&hl=en_US

Smart Home Manager app to personalize your wi-fi network

Apple: https://apps.apple.com/us/app/smart-home-manager/id1258654743

Google: https://play.google.com/store/search?q=smart%20home%20manager&c=apps&hl=en_US

Mesh Router Tips

Even with the fastest, most reliable internet, homes of a certain size have dead zones. A mesh router (like Amazon’s eero or Netgear’s Orbi) provides stronger, more consistent wi-fi. If already use a mesh router, check the specs to ensure your equipment supports internet speeds of up to 1 gig or more.

This was a one-time community-wide installation

o   Installation and activation are separate divisions of AT&T.

o   There are few AT&T technicians trained to install fiber. If installation was declined during the community-wide rollout but desired in the future, a special appointment will need to be made with AT&T with wait times averaging several months.

o   Getting fiber service in a condo complex like Laurel & Magnolia is more complicated than getting cable service which can be coordinated independently.

o   Our buildings are pre-wired for cable and broadband internet. Fiber is a new technology that didn’t exist when Laurel & Magnolia was built so wires need to be pulled to the buildings.

HOA standards prohibit conduit on the outside of the buildings

o   The exception is the few feet AT&T is installing between the utility panel and side of the garage (scroll down for images).

o   If Laurel residents declined their October installation appointment but choose to get fiber at a later date, it is the residents’ responsibility to inform AT&T they must run fiber inside the garage.

o   If conduit is run across the face of the building during a future installation, it is homeowners’ responsibility to make necessary repairs at their own expense.

Magnolia Installation

Installation was completed through the electrical closets attached to each building, so garage access wasn’t required.